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World-Class Teams: Norming and Performing

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This video series reinforces the concepts of effectively building a team through norms and values and then the leadership that is necessary to get folks to perform the goals of the organization, department or team.

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LeaderSHIFT is about taking your team from good (knowing what we need to do) to great (actually doing what we said we are going to do).

Successful teams know what they need to do and do it. Unsuccessful teams don’t!

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Ben Cooper
Ben Cooper
7 months ago

When coming into a branch, it takes time and effort to change the norms and values. Sometimes it takes more effort and sometimes it takes cleaning house. However, when recruiting for new associates its always best to look for the shared norms and values that we are trying to achieve at a branch.